FAQ

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

All our products are handcrafted with love. Hence we seek your understanding that upon ordering, the lead time for production could take 3-4 weeks. For birthday or party packs above 10, please order at least 1 month before date of celebration.

CAN I MAKE ANY CHANGES TO MY ORDER AFTER CONFIRMATION?

We are sorry that we are unable to make any changes once your order has been confirmed in order to process your order efficiently.

WHAT IS THE SHIPPING COST?

For "The Wood Collection", there is free international shipping!

 

For the other collections, shipping is at a flat cost of $2.90 for Normal Singpost (without tracking) and $3.90 for Smart Pac (with tracking) within Singapore. It is a door to door courier with tracking number. Free shipping for orders above $120.

DO YOU SHIP TO ALL COUNTRIES?

Yes we do! We ship worldwide. For "The Wood Collection", there is free international shipping!

For the other collections, do drop us an email at info.ninjalearners@gmail.com or send us a message on facebook/ IG @ninja_learners. Shipping cost will vary, depending on the country we are sending to.

CAN I CUSTOMISE MY CHILD'S NAME?

Yes for our laminated products! Please indicate your child's name in your order during checkout.

©2020 by Ninja Learners.